Digital, AI & Omnichannel Manager

JUST ONE, on behalf of its client, a multinational pharmaceutical company, is looking for a:

Digital, AI & Omnichannel Manager

Responsibilities:

• Define, design, and continuously evolve the digital, AI, and omnichannel strategy across Greece

• Lead digital transformation initiatives, embedding innovative technologies and operational excellence throughout the organization

• Shape and execute omnichannel customer engagement strategies to strengthen market presence and customer experience

• Develop and optimize customer profiles, CRM strategies, digital communication channels, and performance marketing initiatives

• Drive commercial growth by identifying business opportunities, improving profitability, and enhancing market competitiveness

• Act as a strategic partner to senior leadership, supporting business transformation and long-term growth objectives

• Oversee branding, social media, digital campaigns, and customer journey management to ensure alignment and consistency

• Implement governance frameworks, compliance standards, and performance measurement systems across digital and business functions

• Monitor KPIs, customer insights, and operational performance, delivering strategic recommendations based on measurable outcomes

• Build scalable communication processes and ensure seamless integration between commercial, digital, and operational teams

• Lead change management initiatives, fostering a culture of innovation, agility, and continuous improvement

• Collaborate cross-functionally with stakeholders, teams, and leadership to deliver strategic priorities and sustainable business success

Requirements:

• University degree or Master’s degree in Business, Communications, Marketing, Digital Marketing, or a related field

• Minimum 2+ years of experience in similar digital, AI, omnichannel, or pharmaceutical industry roles

• Strong business understanding with strategic management and commercial acumen

• Proven experience in digital transformation, omnichannel execution, and customer-centric innovation

• Expertise in CRM, social media, performance marketing, digital branding, and customer engagement tools

• Solid project management skills with the ability to lead complex transformation programs

• Experience in stakeholder management, cross-functional collaboration, and executive communication

• Strong analytical thinking, KPI management, and performance optimization capabilities

• Budget management experience with organizational change leadership skills

• Fluency in English and Greek, with excellent communication, consulting, and leadership abilities

Benefits:

• Base Salary €45K/yr - €55K/yr

• Company Car

• Annual Bonus

• Benefits

• Private Health Insurance

To apply, please click here: https://apply.workable.com/j/C790AD3478