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Payroll Support Supervisor

JUST ONE, on behalf of its client, a Business Software company, is looking for a:


Payroll Support Supervisor


Responsibilities:

  • Lead and support the HR software support & payroll services team, accounting firms and/or businesses

  • Supervise customer/partner issues and monitor problems until resolution

  • Analysis of statistics and creation of reporting of the department's issues

  • Monitoring developments in the accountancy industry and submitting suggestions for improvement in their service products

  • Implementation of best practices in the department's procedures (Ticketing, questionnaires, etc.)

  • Achievement of qualitative and quantitative department objectives

  • Prioritize a department workflow

  • Training, development and maintenance of the department's human resources at the desired performance levels

Requirements:

  • BSc in Computer Science, Business Administration, Finance, Accounting or related discipline

  • 3+ experience as department manager with experience in support consultant positions (payroll systems)

  • Excellent knowledge of HR & Payroll software products, ideally of SoftOne products

  • Excellent customer-centric skills

  • Excellent communication, negotiation and interpersonal skills

  • Good knowledge of English

The company offers:

  • Competitive Compensation package

  • Hybrid Model

  • Career development and growth opportunities

To apply, please upload your CV here: https://www.justone.gr/cv -> Reference Job Offer ''PSS''

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