JUST ONE, on behalf of its client, a very well-known Online travel website, with over 28 million listings and available in 43 languages, is looking for a :
Customer Service agents
German - Italian - French - Spanish - Hebrew
As a Customer Service Representative – Travel Expert, you'll ensure that the organization is meeting the customer's requirements on a day to day basis. You are the Customer Advocate who will take the lead in providing the best possible customer service experience while keeping the company's business needs in perspective. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.
On a typical day, you’ll
Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
Provide accurate, valid, and complete information by using the right tools, methods, and processes.
Ensure a high level of partner service and a positive partner experience
The company offers:
Competitive remuneration salary and performance-based incentives
25 days annual leave per year
Excellent working premises in Athens city center, Kerameikos metro station
Private health insurance
Fluent in German or Romanian - English is a mandatory
6 months of customer service experience
Ability to adapt and excel in a fast-paced work environment
To apply, please send your CV at firstname.lastname@example.org with the reference ''CS''