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Credit Officer

JUST ONE, on behalf of its client, a leading company in the field of production and supply of electricity, is seeking a highly motivated:


Credit Officer



Responsibilities:


  • Implement the dunning process of MV & Large Accounts through daily communication (e-mail & telephone) with clients having overdue and propose methods of debt repayment (settlements, cheques, etc.).

  • Respond to clients’ requests (balance statements, invoices, complaints, disputes) for MV & Large Accounts.

  • Monitor all active settlements & resettlements in accordance with the department’s settlement policy.

  • Manage all cheques & ensuring their timely & successful receipt.

  • Monitor all guarantees received; ensure that the amount of guarantee and/or the method of payment is appropriate.

  • Record the department’s response time on guarantee requests from Sales department.

  • Prepare e-files (balance statement, contract, overdue invoices, balances) for all terminated clients against whom legal actions have been taken.

  • Communicate with the collaborating Collection Law Firms for all matters which may facilitate the collection process.

  • Offer back office support for the collection on terminated clients.

  • Monitor, control and communicate the monthly payable commission to the collaborating sales representatives & preparing the relative payment memo for the accounting department.

  • Communicate the monthly billing files to the collaborating sales representatives.

  • Maintain regular contact with all sales representatives & responding to their requests/ enquiries.

  • Support the back office needs & providing all necessary documents (balance statements, invoices, contracts) for the credit insurance process.

  • Handle customer payments through Credit cards and Direct Debit on Bank Accounts by checking debit & open balance of active customers.

  • Participate in the preparation of the monthly credit management report.

  • Participate in the credit insurance contract management. Monitors and reports the clients’ approved credit limits and provides any necessary information to the credit insurance company.

  • Develop and monitor credit policies.


Requirements:


  • BSc in Economics or a relevant field

  • A postgraduate degree will be considered an asset

  • At least 4 years of relevant working experience in a multinational company

  • Experience in credit management areas and collection processes

  • Excellent verbal and written English

  • Proficient knowledge of MS Office, CRM Software

  • Excellent interpersonal and communication skills

  • Result-oriented, hands-on approach, with determination and drive to achieve results to move major initiatives

  • Strong organizational skills


Benefits:

  • Competitive salary

  • Performance-based variable pay

  • Ticket restaurant card

  • Transportation reimbursement

  • Private Health Insurance coverage

  • Pension Scheme

  • Home electricity and natural gas discount

  • Continuous learning & upskilling opportunities and access to our premium online training platform

  • Hybrid Working

  • One extra day of paid time off

  • Reimbursement for your athletic activities

  • Unlimited fruits and snacks at the office



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