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Analytics, BI & Insights Senior Manager

JUST ONE, on behalf of its client, a leading omnichannel retailer in Greece and Cyprus, is looking for an:


Analytics, Business Intelligence & Insights Senior Manager

As an Analytics, Business Intelligence & Insights Senior Manager, you will be at the forefront of company's data-driven strategy in the omnichannel retail landscape. You will lead a dynamic team, ensuring the delivery of comprehensive, accurate, and actionable business analysis and insights that support strategic decision-making across all channels and departments of the company (e.g., Finance, Ecommerce, Commercial, Stores, Supply Chain, HR, and Marketing). This role demands a unique mix of analytical thinking & data proficiency, team management, and a keen understanding of retail business needs.


Key Responsibilities:

Big Data Analysis & Generation of Growth Insights:

  • Collect, clean, and analyze large datasets from various sources, including point-of-sale, commercial, supply chain, customer relationship management (CRM), HR Rostering, and marketing analytics platforms & systems.

  • Generate algorithms, statistical models and techniques to drive operational efficiency

  • Develop and implement data analysis models to identify trends, patterns, and anomalies in retail and customer data.

  • Generate actionable insights from data analysis and communicate these findings to senior management and other stakeholders.

  • Develop and maintain data dashboards and visualizations to track key performance indicators (KPIs) and measure the effectiveness of retail strategies.

  • Collaborate with cross-functional teams, including marketing, sales, operations, and finance, to apply data insights to improve business processes and make informed decisions.

  • Ιdentify and recommend opportunities to optimize data collection, storage, and analysis processes.


Report Development and Management:

  • Lead the design and creation of complex BI reports, dashboards, and data models to facilitate real-time decisions and forecasting.

  • Understand and translate business requirements into reporting deliverables, including ad hoc inquiries, automated reports, and interactive dashboards.

  • Ensure all reporting procedures adhere to company and data governance standards.


Team Leadership and Collaboration:

  • Manage and support a team of BI professionals, fostering a culture of continuous improvement, curiosity, and data-driven decision-making.

  • Collaborate with BI engineering teams to ensure alignment on data infrastructure, data warehouse changes, and new functionalities.

  • Collaborate with various departments to identify their reporting needs, ensuring the developed reports are aligned with strategic objectives.


Data Quality and Integrity:

  • Establish and maintain protocols for ensuring data accuracy, including cross-checking data and validation.

  • Work closely with data governance committees to help define data quality standards and ensure compliance across all reporting.


Requirements:

  • Bachelor's degree in computer science, Statistics, Information Systems, Business, or related field. Master’s degree preferred.

  • Minimum of 4-5 years in a BI Reporting & Insights role, with experience in retail or omnichannel environment preferred.

  • Proven experience in managing a team consisting of reporting analysts.

  • Advanced knowledge of BI tools and platforms (e.g., Tableau, PowerBI, Looker, etc.).

  • Advanced knowledge of Google Analytics (Universal & GA4).

  • Experience with data warehouse technologies (e.g., BigQuery, Snowflake) is a plus.

  • Demonstrated ability to manage projects with tight deadlines.

  • Strong analytical skills with the ability to translate data into concise visual reports and presentations.

  • Excellent interpersonal and communication skills, with a proven track record of effectively engaging with stakeholders.

  • Passion for using data to drive business growth

  • Proficient in SQL for querying and manipulating large datasets

  • Expertise in Python, R, or another programming language for data analysis and modeling

  • Understanding of machine learning algorithms, statistical models and techniques


Benefits:

  • Competitive compensation & benefits package

  • Dynamic work environment

  • Exciting opportunity to grow with the role

  • Great experience in a well-known & respected growing business




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